Privacy Policy

Effective Date: April 28, 2025
Last Updated: July 22, 2025

EzE Air Solutions Inc. (“EzE Air Solutions,” “we,” “us,” or “our”) is committed to protecting the privacy and personal data of our customers, website visitors, and all users of our services. This Privacy Policy outlines in detail the types of information we collect, the lawful basis on which we process personal data, the methods by which we collect and use this data, and the rights you may exercise under applicable law.

By accessing or using our website located at https://ezeairsolutions.com (the “Website”), submitting a form, or otherwise providing personal information to us, you agree to the terms and conditions set forth in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our Website or providing personal information to us.

1. Scope of This Policy

This Privacy Policy applies to all personal information collected by EzE Air Solutions through its Website, advertising platforms (including Google Ads and Facebook), and other marketing or business channels. It governs our data collection practices in compliance with applicable federal, state, and, where applicable, international data privacy laws, including but not limited to the Florida Information Protection Act (FIPA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR) for users accessing from the European Economic Area (EEA).

2. Categories of Information Collected

We collect both personal and non-personal information, either directly from you, automatically through your interaction with our Website, or from third-party platforms through which you may have accessed our services.

A. Personal Information
Personal Information (“PI”) is data that identifies, relates to, or could reasonably be linked to a particular consumer or device. Categories of PI we may collect include:

Full Name
Email Address
Mobile or Landline Telephone Number
Mailing Address or Zip Code
Information about HVAC equipment, property needs, or requested services
Any other information you voluntarily submit via contact forms, service inquiries, or advertisements

B. Non-Personal Information
We may also collect information that does not directly identify you but is linked to your use of our Website:

IP address
Browser type and version
Device type, operating system, and settings
Pages viewed, time spent on site, and navigation paths
Referral URLs (e.g., via search engines or advertisements)
Geographic location data based on IP

3. Legal Basis for Processing (For EEA Users)

Where the GDPR applies, EzE Air Solutions processes personal data based on one or more of the following legal bases:

Consent: When you have affirmatively provided consent (e.g., by submitting a contact form).
Contractual necessity: Where processing is required to provide you with our services or respond to service inquiries.
Legal obligation: Where we are required by law to process your data (e.g., tax or regulatory compliance).
Legitimate interests: For internal business functions, marketing (where permissible), fraud prevention, and service improvements, provided such interests are not overridden by your rights and freedoms.

4. Purpose of Data Collection

We may use your information for the following lawful business purposes:

To respond to service requests, inquiries, or customer support needs
To provide estimates, scheduling, or follow-up communication
To dispatch field technicians and coordinate on-site HVAC services
To analyze and improve the functionality of our Website and digital presence
To conduct internal marketing, performance analytics, and lead management
To comply with applicable legal, regulatory, or contractual obligations
To protect the rights, safety, or property of EzE Air Solutions, its staff, or customers

We will not use your personal information for materially different, unrelated, or incompatible purposes without providing prior notice and obtaining your consent where required by law.

5. Disclosure of Personal Information

EzE Air Solutions does not sell, lease, or rent your personal information to any third parties for monetary consideration. However, we may disclose your information to the following categories of recipients:

A. Service Providers
We engage trusted third-party vendors who provide services such as:

Scheduling, CRM, and customer communication tools
Website hosting and analytics platforms
Digital advertising and lead generation support
Payment processors (if applicable)

These entities are contractually obligated to maintain the confidentiality and security of your data and are not permitted to use it for any other purpose.

B. Legal Compliance and Protection
We may disclose your data if required by law, subpoena, court order, or regulatory request, or to:

Enforce our Terms of Use or other legal agreements
Investigate and prevent fraud, security breaches, or other harmful activities
Protect the rights, property, or safety of EzE Air Solutions or others

6. Retention of Personal Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, including for the purposes of satisfying any legal, accounting, or reporting obligations. Retention periods may vary based on the type of data and the context in which it was collected.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Right to Access – Request access to the personal data we hold about you.
Right to Correction – Request that we rectify any inaccurate or incomplete data.
Right to Deletion – Request deletion of your personal information, subject to legal limitations.
Right to Object or Restrict Processing – Object to our processing or request restrictions under certain circumstances.
Right to Data Portability – Request a copy of your data in a structured, machine-readable format.
Right to Withdraw Consent – Withdraw previously granted consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may verify your identity before fulfilling your request in accordance with applicable law.

8. Cookies and Tracking Technologies

Our Website uses cookies and other similar technologies (such as web beacons or pixels) to:

Enhance user experience and website performance
Measure the effectiveness of marketing campaigns
Serve targeted advertisements based on user behavior
Collect aggregate data for internal analytics

You can manage your cookie preferences by adjusting your browser settings. Blocking cookies may impact the functionality of the Website.

9. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to ensure the confidentiality, integrity, and availability of your personal information. While we strive to use best practices in data security, no system or method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

10. Third-Party Websites and Integrations

Our Website may contain links to third-party websites, applications, or platforms that are not operated or controlled by EzE Air Solutions. We are not responsible for the privacy practices, data collection, or content of such third-party sites. We encourage you to review the privacy policies of any external sites you visit.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child without verifiable parental consent, we will delete such information from our records.

12. Changes to This Privacy Policy

We reserve the right to amend, modify, or update this Privacy Policy at any time in our sole discretion. Changes will become effective immediately upon posting on this page. The “Last Updated” date at the top of the policy will reflect the most recent revision.

We encourage you to review this policy periodically to stay informed about how we protect your data.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

EzE Air Solutions
24123 Peachland Blvd Ste C-4
Port Charlotte, FL 33954
(941) 764-6400
ezeairsolutionsllc@outlook.com